Returns & Exchanges
At Wodka Company, we strive for complete satisfaction with every gourmet purchase. Due to the perishable nature of our food products, we offer a 14-day return window for unopened and non-perishable items to ensure quality and safety.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief explanation of the return reason.
- 2.Receive Authorization
Once reviewed, we will issue a Return Merchandise Authorization (RMA) and a prepaid shipping label if the item is eligible for return.
- 3.Pack Securely
Place the unopened product in its original packaging to prevent damage during transit and attach the provided shipping label.
- 4.Processing and Refund
After our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
